📚 How to search the Asana Forum?

[Marie]

Hi there, Marie here from the Community team

Today I’d like to share four quick tips to help you search for information efficiently in the Asana Community Forum.

Whether you’re looking for a solution to a problem or want to share a piece of feedback with our team, the chances are that someone has already posted about your topic. Searching before posting helps us keep this forum organized and helpful, but it will also help you get a quicker answer to your questions! So without further ado, let’s jump right in and learn how to leverage the forum search engine:

1. Use the right keywords

Using the right keywords is essential when searching the Forum. Try being precise with your keywords and use the Asana terminology to maximize your chances of finding the topic you’re looking for. For example, search for “Mark a task complete” instead of “Close task.”
If your initial search doesn’t return the results you’re looking for, try adjusting your keywords.

2. Try the Advanced Search

The Advanced Search is a lot more powerful and can help you quickly filter through topics directly related to your search. To access the Advanced Search, click on the search icon in the top right corner of your screen and click the setting icon to the right of the search bar:

3. Use filters

The Advanced Search offers a variety of filters to help you surface the results most relevant to your query. You don’t need to fill up all the filters, but some of the most essential include:

• “Categorized”: allows you to search for topics within a specific forum category. So if you’re looking for existing feedback, you can select the “Product Feedback” category, and if you are trying to resolve an issue on our mobile app, you can choose one of our “Mobile” categories.

• Where topics: allows you to filter topics based on their state. If you’re looking for a solution, you may want to filter “resolved” topics for example, while if you’re looking to share feedback, you want to look for “open” topics.

4. Sort your results

From time to time, sorting your results can help you quickly target the topic you’re looking for. For example, if you’re looking for feedback on a specific topic, sorting your results by “Most votes” will return the most upvoted topics.

I hope these quick tips will help you search and find information in the Forum more easily. If you have any questions, feel free to reach out to our team