Recently I joined a new company and took it upon myself to create an organization for us within asana using our company email address.
To my surprise, when I created it, while it only showed myself under members of the organization, when I clicked to assign tasks, the accounts of 5 prior employees pop up on that list. Some with our work email and some with personal emails.
I couldn’t figure out how to remove them but I managed to get into one of the past employee’s asana accounts to remove 3 of these people and themselves.
The problem is there is one person with that I have no way to disconnect. They were an old VA with a personal Email account from another country. I read in asana support that the only way to remove them is to re-invite them to the organization, and then deactivate them. That’s fine but what about people that are no longer around or refuse to do this?
I have no access to this person, they don’t respond to emails, and quite frankly it’s a bit weird to have to reach out to former employees to ask them to rejoin asana so we can re-boot them. especially if they left on bad terms.
The only place I see this person is when assigning tasks. Nowhere else.
How can I remove this person? I’m the admin of the org but it’s very annoying.