Here is an article on managing a shared inbox using Asana (or, also Slack). Shared inboxes are those company/group email addresses like sales@, support@ etc.). This is made possible by our Dossier app, an Asana add-on that you can get from the Asana app directory.
I am not that comfortable about the organization of this article and would like to produce one just for Asana. I wonder if any of you would give it a quick read and critique it? Honest feedback is truly appreciated, and I won’t mind, because this is a call for help so I can improve our writing of #howto content.
I struggle with putting so many screenshot of the setup of Gmails to Asana, and wonder if it would be better to leave out some details, or replace the screenshots with a video. As a marketing person, this feedback would mean a lot to our team.
Do you still plan on writing this article? I’ve been struggling with implementing Dossier into my organization’s workflows. I am testing it out solo before I add more software for my team to learn. Right now we strongly rely on Asana and Slack.
We don’t use the chat feature for customers and only need Dossier for emails. Still, I am wondering if you can cover the importance of implementing the function of all three? Rather than using Dossier in Slack only or Asana only. I’d really like to use one or the other to allow my team to respond immediately via shared inboxes.
