Hi all,
I’ve looked up responses on the forum for this problem and all seem to say that we need to connect the form date field to the due date. I believe I’ve done this but I must be missing something.
Attached is a screenshot of my date field. What am I missing because my due dates aren’t updating?
Thank you for your help.
Are you sure “Due date” is not a custom field you created, instead of the actual due date of a task?
Hi Bastien,
Yes, I am. It is the only due date field available to connect to, there are no custom fields for due date. Creating a custom field would defeat the purpose as I’d like the actual due date to be updated from the form value itself. For some reason it is defaulting to 3 days from today always.
Oh, on the task creation no relative due date is selected either.
So you fill in the form, pick a date like “February 20th”, and the task created as a result as a date of February 12th? and there is no rule in the project?
Hi Bastien,
Thanks again, yes that appears to be it. I’m sure I must be missing something. But none of the workflows touch the date. They’re just assigning a different owner based on the category. The form filler should be able to input a date but somehow, no matter the date I choose, today the requests go for next Thursday due date. The form is only available to the organisation but this shouldn’t impact the date selection I don’t think.
Found the issue - I knew there was something…. There was some rule that was added that set the due date by category. That’s solved the issue. Thanks for your help Bastien
