Force SYNC (offline to online)

Hello! I’m currently online, via my iPad app, but the tasks are not updating. Is it possible to tell/force Asana to update? I really don’t want to lose the work I’ve done. Please help!!

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Hi Tricia,
I’m sorry to hear you’re experiencing this. There isn’t a way to force an update. I suppose worst case you could take a screenshot to save what the work looks like at the very least. For more resources on connectivity issues I recommend you visit this Guide article:

Let us know if there’s anything else we can help you with!
Alexis

Maybe if you toggle Wifi off and on, the app might have some kind of trigger that the network is back on?

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There’s not much point using the app if a browser window uploads instantly…
Either the app updates more immediately or there should be a refresh symbol in the corner somewhere. Otherwise, browser works better.

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