Failing attempt to configure Jira Server to connect to Asana

Briefly describe (1-2 sentences) the Bug you’re experiencing:

Steps to reproduce:
Attempt to configure Jira Server to connect to Asana

Browser version:
Chrome, version 102

Upload screenshots below:

Get this response from attempting to connect Jira Server to Asana:

As such we are unable to connect the two systems… Can you please advise?

My organization is seeing this bug as well. Would love to find out a way to troubleshoot.

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Hi @Jamie_Phillips_RAPP, @Taylor_Cohen, thanks for flagging this!

I’d suggest reaching out to our Support team so that they can take a closer look at this for you.

You can find them by following the steps below:

I hope this helps!

hi i have already created a support ticket ref: 630692

hi an update, today we had to restart Jira Server due to other issues, coincidentally i also in asana the jira link seemed to be working again so now we can create and link jiras. Not sure if this is a solution, or something in asana fixed itself but if there’s anyone else struggling then try a jira reboot.

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