E-Mail notifications considered as spam due to wrong SPF headers

Dear ladies and gentlemen,
some of the notification e-mails sent by no-reply@asana.com get blocked in smtp gateways / spam protection systems because of a wrong SPF record in your DNS settings.

Would you please take a look at this integration issue? Especially when you use Asana managing larger projects with some members only contributing here and then it is very important for us being able to use the e-mail notification function.

As this is kind of a technical issue I attached a sample e-mail:

X-antispameurope-SPFRESULT: FAIL
X-antispameurope-orig-ip:167.89.34.206
X-antispameurope-orig-host:o6.mail.asana.com
X-antispameurope-orig:7c787c78e1ae96bc19d759410269101a
X-antispameurope-disclaimer: This E-Mail was scanned by www.antispameurope.com E-Mailservice on mx-gate19-hz1 with 9C5F410E22FD
X-antispameurope-date:1608280765
X-antispameurope:INCOMING:
X-antispameurope-Connect:o6.mail.asana.com[167.89.34.206],TLS=1;EMIG=0
X-antispameurope-WC:5:619:2:30744:0:24:0:0:0:0:0:0:1:1:1:1:1:19:21:19:0:2:0:0:0:103:0:0:0:1:0:0:0:0::0:1:0:0:0:0:0
X-antispameurope-detected-infomail:yes
X-antispameurope-Spamstatus:SPAM
X-antispameurope-REASON:ASESPF7-2:FAIL:167.89.34.206

Hi @Malte_Kuklau, thanks for reaching out and sorry for the trouble here! I believe our support team is in a better position to help you troubleshoot this issue. Unfortunately I don’t have the tools in the forum to investigate this further. I recommend you to contact them following these steps: How to contact our Support Team ✉

When you contact them, please share the URL of this thread so you don’t need to send all the information again! I hope this is solved soon!

Has this been fixed? I’ve raised with support before and got nowhere.