Thanks @Michelle_Taylor,
From what we can see on your screenshot, it doesn’t looks like the system has any record from the first assignment and we’re seeing no sign of it on our system either.
Are you able to replicate this behaviour by any chance? If so, can you please reach out to our support team following these steps so they can investigate this issue in more details? To save you from re-explaining everything, feel free to reference this thread in your request.
Again, so sorry for the trouble Michelle!