Morning all.
Everyone else in our team is getting desktop notifications except me.
Is there something I could do to test why I don’t get the notifications?
In the address bar, I have switched off notifications and then switched it back on again; asked my colleagues to send me a new message but still don’t get the messages which would be ideal as we are moving away from Hangouts and need some form of visual or audible notification.
Many thanks
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Hi @SixfootJames
Sorry you are having issues with this. I would suggest checking your browser is the latest version and that system notification from browser has not been accidently switched off.
Once done, if the issue persists, than please submit a support ticket. But from experience, I suspect the issue can be fixed once the above 2 items have been checked.
Here is the support page if you need it: Asana Support - Help Center • Asana
Rashad
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Thanks Rashad, I have checked and both options are working.
I will read that article and if I don’t come right, will create a ticket
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Managed to come right thanks Rashad. Was the Focus Assist option in windows that was preventing popups from showing
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Yaaaay! So happy to see you solved the matter. Thanks for confirming back @SixfootJames
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