Date discrepancy when linking Asana for Salesforce

English Forum Integrations
1

I think there was a feedback form for Asana for Salesforce somewhere, but I forgot where it was, so I’ll list it here.

When using the connector to create Asana projects from Salesforce, GMT does not work well in Japan, and the start date is created one day off.

Is there any way to fix this?

2

Hi @Hiroshi_Watanabe, thanks for reaching out! In order to investigate this further, could you please send a request to our support team? How to contact our Support Team ✉. They will be able to send you specific troubleshooting steps and escalate if needed!

When you contact them, please share the URL of this thread and any screenshots showing the issue. Thanks!

3

Thanks for the reply.
I just checked the event again.
It was not the start date that was off, but the end date.
I have contacted support with that information.

4

Hi @Hiroshi_Watanabe

Did you get a solution to the date discrepancy?

I believe I’m having a similar situation, I have 5 date fields I’m passing from Salesforce to Asana and the dates are all one day behind the date I sent.

I’m (PST) -8 from UTC. I’m thinking I missed a setting or a formatting issue.

I’m using Process Builder with Rich Preview = True and Page Layout - Asana Custom Layout defined.

Regards,
Aaron

5

Hi @Aaron_Hall1

No, it has not been resolved.

I apologize for not being able to help you.

6

@Hiroshi_Watanabe

Thank You for the reply.

Aaron