Hey all. The customize box in the top right of some of our projects throws this Red warning flag. The issue is that it will not open up and allow us to investigate the problem: when you click on it, you get a perpetual spinning wheel.
Cause: this only seems to happen on some projects once a rule has been set. Once a rule is set, it seems that sometimes this happens, sometimes it does not. I have not been able to peg what exactly causes it. I have noticed that this does often persist when you duplicate a project that had rules in it originally, the rules get broken (due to a duplicate making changes), but then you can’t disable the rules.
That being said, this was a new project, so not a duplicate. I created a new rule in this project (that rule sets that status of certain tasks in a certain section), and once I created that rule, the next day I went to add another rule and that’s when I saw the customize throwing an error.
Way to fix it: the only way I’ve seen in the past is to create a new project and move everything over to it (until the issue propagates itself again), but I have too many tasks in this list that it would be lengthy to move things over.