csv export not working (email never delivers)

Asana Community Critical Bugs Closed
1

Briefly describe (1-2 sentences) the Bug you’re experiencing: I’m trying to export my Asana project as a CSV file. I get a message from Asana saying I will receive an email with the CSV report, but I never actually receive the report.

Steps to reproduce: Go to Asana dashboard: Log in - Asana. At top menu, click down arrow, Export/Print, CSV. Asana opens this message: Log in - Asana

Browser version: Chrome, Version 90.0.4430.212 (Official Build) (x86_64)

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2

Hi @anon66747901, welcome to the Asana Community Forum :wave:t2:

I’m sorry to hear that you’re running into this issue! Could you please try the troubleshooting steps below and let me know if any of these resolve the issue?

Looking forward to hearing back from you :slight_smile:

3

Hi @Rebecca_McGrath, I have resolved the issue. It wasn’t browser compatibility, but Outlook filter rules that were moving the CSV exports into a hidden subfolder. Thanks so much.