A few months ago, I set up a rule to add subtasks automatically to new tasks in a project. When I did this, I set the “Task Type” to a custom task type we had called “IT Task”. I went in today to add another subtask, and all new subtasks are forced to the genetic “Task” type, and the field is greyed out and cannot be changed. My subtasks from a couple of months ago are still my custom “IT Task”, but all new tasks are stuck on the generic “Task” type.
I have tried creating a new rule, and even in a different project and portfolio, but the issue remains. I have ensured I am an admin. What is the problem and how can I fix it?


