Create button unresponsive/doesnt work

English Forum Mobile Android - Tips & Tricks
1

I have asana V 8.34.3 on my samsung Galaxy which has worked fine for the past 3 months up until 2 days ago.

Now, when I select ‘new task’ and fill out the description and date it works fine however the ‘create’ button is unresponislve when I press. I have to press the button up to 10 times before it activates.

I have tried uninstalling and reinstalling phone app and still the same result.
Works just fine on my computer.

How can I fix this problem??

Cheers,
Emile

1 Like
2

Welcome, @William_Emile_Roumel, and sorry to hear this.

Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

Thanks,

Larry