Connect to Asana - Microsoft Teams not loading

I have added the Asana app to Microsoft Teams, but I cannot add it to a created meeting with the ‘+’ or to a tab of a team. The ‘Connect to Asana’ screen opens then when I click on it nothing happens in the new window.

Anyone else have a problem like this or know how to resolve this?

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Hi @Robin_Maritz ,

Welcome to the community…

Does any of the other aspects of Teams to Asana connectivity work ie Create Task etc?

If you are part of a large organisation they may not have allowed the connectivity between Teams and Asana or if you are doing this via VPN the firewall rules may be restricting it.

Hope this helps…

Jason.

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Thanks for the reply. I can ‘create task’ via the chatbot, but I am unable to add it to a team or a meeting (even if I am the team owner). We have checked, Asana is enabled in the Microsoft Teams admin console.

I have tried turning off my firewall briefly but this does not seem to improve it.

Encountering the same issue.

Hey @Robin_Maritz and @Chris_Balduino

it seems a few other users were having the same issue yesterday, therefore I recommend having a look at this post

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Thanks! Issue was occurring when trying to connect to Asana through the Teams client. When I accessed Teams through the browser (Chrome) I was able to connect to Asana without issue. Suspect it’s a Teams issue?