I LOVE custom tasks. They are a game changer! The only issue I am having is that they aren’t being counted as a task when marked complete. So for status updates, dashboards, and on my home page, it says I have only completed one task, because it is not counting all of the custom tasks that I have marked complete.
It doesn’t give my leadership a true view of the work I have done, and, on a personal note, it takes away a little bit of the satisfaction I get from seeing that completed task number go up.
Has anyone seen this or does anyone have a workaround?
Hello!
Sorry this isn’t working for you as you expect it. I know that can be a bit
I attempted to replicate an issue similar to what you are experiencing and I had no luck. If you have not tried it, what you could do is to double-check the settings of the dashboard where you want your productivity to apear. Here is a screenshot of how it looks:
In a project, I confirmed the default Dashboard chart for Completed tasks reflects both regular completed tasks and custom task types if coded Completed.
I think your best bet is Support, as I mentioned, at least re Home page, which I just confirmed. Tell them that it reflects tasks, milestones, approvals completed, but not custom task types, which is a shortcoming. Perhaps status is for the same reason but I didn’t check that.
You didn’t show screenshots about Dashboard which is working properly for me for custom task types: