I have purchased asana starter but for some reason my plan changed to trial
I tried contacting asana support but there’s no way you can get to them..
Need help asap!!
Case No. 09245683
cc: @Forum-team
Hi @Tyler_C1, welcome to the Forum! Emily here from the Asana Community team 
I’m sorry for the delay you are experiencing to get support for this issue, I’ve gone ahead and escalated it to our support team.
Unfortunately, we are not able to help with billing related questions in the Forum as we don’t have the necessary tools to investigate but our support team will follow up via email as soon as possible.
Let me know if you have any other questions in the meantime!
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Our support team has confirmed they followed up with you via email! Feel free to get back to them for any questions 
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