Can't add-in ASANA for Outlook

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Briefly describe (1-2 sentences) the Bug you’re experiencing: Can’t add-in ASANA for Outlook

Steps to reproduce: Tried by repairing and reinstalling Office

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Hi @jadamar, welcome to the Asana Community Forum! There are some specific compatibility requirements to install the add-in, you can see more details below:

  • Asana for Outlook works with most versions of Outlook that allow add-ins for Office: Outlook Web App and Office 2016 for Windows and Mac. It does not support Outlook 2013.

  • You must have an Asana account and an Office 365 Commercial subscription. On-premises Exchange Server is not supported.

If you meet all the criteria, please try to install the add-in from this link: Find the right app | Microsoft AppSource

If the issue persists, I recommend you to contact our support team so we can investigate the issue further: How to contact our Support Team ✉

I hope this helps! :slight_smile:

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