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Briefly describe (1-2 sentences) the Bug you’re experiencing: Since yesterday, the app wouldn’t let me upload attachments and it lags a lot. I was wondering is the files are too big but all updates before yesterday were similar in size and were okay
Steps to reproduce: Comment, upload.
Browser version: Not using a browser, using the downloaded App.
What version of Asana are you using (Basic/Premium/Business/Enterprise)? Premium
Upload screenshots below: It looks like this, the file is on “pending sync” for a long time and then it disappears:
My team is having this same problem.
Hi @Kris_Green1 and @Johnson_Benjamin, sorry for the trouble. Can you confirm if you are using the app for Windows or MacOS? Does the problem continue after reinstalling it?
This is happening on apple Ipads and Iphones. we have uninstalled and reinstalled
@Vanessa_N This is happening on apple Ipads and Iphones. we have uninstalled and reinstalled
Hi Vanessa, my team is using apple ipads, they have uninstalled and reinstalled. Same as @Johnson_Benjamin !
it appears we are fully functional now.
Hi @Johnson_Benjamin, it looks like this issue was related to the iOS bug our Developers have since fixed. Glad to hear it’s working fine for you now. Let me know if it happens again!
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