I accidentally deleted one of our most frequently used project template. Is there anyway to get it back, or do I need to try and rebuild it from the ground up?
Welcome, @Robyn_Best, and sorry to hear this!
I think you should email firstname.lastname@example.org and perhaps they’d be able to restore it for you.
When you delete a project, you’re sent a link in email (some minutes later) to recover it yourself, but I don’t know if that applies to project templates, so best to check in with Support.
If worst comes to worst, you can duplicate a project that you previously created from that template, save it as a template, and update as appropriate so you’re not starting from scratch.
Thank you @lpb! I had my Asana emails set up to go to a seperate email inbox, so I hadn’t seen the deleted project email. I can confirm that you do still recieve that notification when a template–rather than a project–is deleted!
Glad that worked for you, @Robyn_Best, and thanks very much for posting back so we can rest easy about this in the future!
Is there a way to restore a previous version of a project template? I accidentally deleted a task with a dozen subtasks that I want to recover.