Hi everyone, thanks for confirming. That’s odd indeed, maybe just a temporary glitch. Glad to hear it’s working fine now!
I’ll mark this topic as solved, but please let us know if you see this happening again. Just a friendly reminder that here in the Forum, it’s trickier for us to troubleshoot and escalate issues that we are not able to replicate on our end. They usually require specific account information and/or screencasts, and are best handled by our Support team.
@Julianne_Gibson1, if you still experience this issue after refreshing Asana and testing in incognito, can you please reach out to our Support team so they can look into your case with more detail? Some users are experiencing an issue with the Help Center, so if that’s the case on your end, please follow one of the workarounds provided here to submit your support request.
I understand that the waiting time is currently higher than we would like, but once things get back to normal in the near future, it will be easier to get a fast resolution with our Support team. ![]()
Thank you for your understanding and patience!