We’ve established 2 support projects in Asana to accommodate IT and HR requests (A 3rd to come). I’m trying to figure out the simplest and most cost effective way to have users email a central email address (IT@ and HR@) and then have that email be created as a task in Asana.
- Create an IT@ and HR@ Asana user account for each project so that those email accounts can forward into their Asana projects. Would create automatic forwarding rule in Outlook.
- Use Zapier or similar tool, but I believe I still need two Asana accounts so I’m paying for #1 and Zapier.
- Setup an Asana integration or Admin user account that is designated to forwarded email. From here setup Email Forwarding permissions for multiple emails under My Settings.
- Use Asana’s API?
I hope this was clear. I’m leaning on #3, but any input would be helpful.
thanks in advance.