I have a team member, who used to be a guest (with her own email address), but has since joined the team officially, has a company email address and thus is part of our Organisation on Asana.
Irritatingly though, if I want to assign her to a task, and start typing her name, BOTH email addresses pop up on the auto-complete drop-down menu. This has caused confusion in the team as its so easy to select the wrong address, and this affects my bandwidth planning and productivity reporting!
Any tips or ideas on how I can get Asana to “forget” her personal email address so that only the company email address is available as an auto-complete option?
(I have already removed the old account from our team, but her old account still pops up)