Assign multiple assignees on one task

Hi,

please tell me which alternative you are using. Because we need this option.

Thank you in advance.

Yes, Asana, add this feature already. We can figure out or own philosophy of task assignment and you could even add an account setting that allows/disallows this. The people have spoken.

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lol, they blocked my post. hope they read it first and took the feedback. seems unlikely.

Chiming in here, though it’s surprising that after 3 years of requests for this feature Asana hasn’t listened to feedback.

My organization is piloting Asana and not being able to assign multiple people to the same task is a major drawback. I’ve read through all the posts explaining why Asana has chosen to do it this way, but what strikes me is that all those explanations have a fairly one-dimensional view of how organizations are using tasks. If assigning to multiple people creates confusion and lack of accountability at your company, then simply limit one task per person (or better yet, Asana should introduce a feature where this can be toggled on or off at the teams level).

But a lot of us would find it useful, and have good reasons for wanting it. To give a real-life example: We are implementing a new IT system, and one of the tasks is filling out a spreadsheet with multiple sheets. There are a couple people responsible for filling it out – while I’m managing the overall project, they have to divvy up the sheets among themselves, which then go into subtasks. Quite simply, this is a task that cannot be assigned to one person. So rather than simply assigning it to the people involved, I have ended up leaving it blank and emailing the team members explaining what to do. Which rather defeats the purpose of Asana. I’m not so worried about the tasks appearing in team members’ task lists or not – people at my organization are generally very conscientious of managing their deadlines and responsibilities. What I do care about is the higher level view, so people can see who is responsible for what, there are clearly defined areas of responsibility (even if it is shared with a teammate) and everyone has all the information, including attachments, discussions, etc., in one place.

Hi Kristine, curious what other tools you are assessing? I am running into similar issues regarding assign multiple people. We always work in pairs in all out projects.

I’m not sure I can recommend another product on an Asana chat, but I have tested out another platform which has this feature. If you google “who should do this” + task management app it will be at the top of the search results.

Thanks for the hint. I will run it :wink: through google.

Such as?

The logic is, two people can’t occupy the same space. Nor can two people be responsible for outcome at the same time without causing conflict. ‘Oh, I thought you were doing that’

You can’t have two people working on the exact same effort. If two people are responsible for different components of that effort, use subtasks to divide out.

If two people are assigned to get lunch you are either assuming both are driving, both are paying, and both are carrying the food back. When in fact ‘Get Lunch’ contains -Drive to pickup lunch -pay for lunch -drive back -distribute food.

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For us a direct example is that we have tasks like our PHONE MESSAGES auto send into Asana and assign to the store manager. If the store manager is off that day, the task may sit if a follower does not see it and take action.

If we could CO-Assign the task, and then Co-Assign to an asst manager, they could see it faster and take direct action to complete the task right away.

We have many other examples, but this was one specifically that is frustrating since the automation is there and the coding to make this possible is simple!

I presume you are using rules to add collaborators and comments to pull others in?

Yes we have it set so that it will hit their inbox. It is just a case where we would prefer it auto assigned to BOTH managers and whoever is on that day could take it. The other thing that could work is if the Automation could be set up to assign to specific people on specific days. That would be another potential fix.

perhaps you can have one generic email for both managers for this instance whereby both use that to log into Asana or do email forwarding and have Asana send email notifications?

We use Asana for pretty much running our entire business, so the managers need their own accounts.

In many case, when creating a task, we have many individuals that are capable of completing the task. Choosing one to complete the task is arbitrary.

In other tools, where selecting multiple assignees is an option, we use this field as more of a “nomination” to complete the task. Once one of the individuals has selected the task to begin work (And moved it further to the right in our Kanban board), they will remove all of the other names from assignees and take full ownership.

I realize that we can assign multiple people as collaborators, but other folks that would not complete the work might also want to follow the task, and then there would no distinction between those who can complete the work and those who are just following.

Also, when looking at a project, you only see the owner, not the collaborator, in the card view. And you can only filter by assignee, not by collaborator.

The “Assign Team” idea as suggested above would help out in a lot of cases, but even then the skills needed may not be shared by an entire team.

We would really appreciate the ability to assign more than one person, and would prefer conventions rather than system limitations to clearly understand who owns a task.

Thanks!

Matt

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This example is good, but it assumes that we care to track all these simple smaller actions, or that they are defined in advance, or that they are going to be tracked on that same card. All these are assumptions that work for certain jobs, not others.

As per your example, the task “Get food” can have an owner, and multiple people on the same car. As a manager, I don’t care who carries what, and I don’t want to micromanage everyone to break down and assign individual tasks to themselves — that would be ridiculous. All I care is that the car goes there, comes back with the food. And I’ve an owner, and collaborators for that.

Or maybe it’s a massive drive and the car has to be built from scratch, and then I have a separate Asana board to track all these tasks, assign people, and so on, but at a high level? I care only about that single card in the original project board with… an owner, and multiple people assigned.

I’m all in favor of Asana principle to have a single owner for tasks (it’s a principle I follow and teach myself), but using that a justification to not allow assigning other people isn’t correct. A single owner can exist at the same time as having other people working on the same task: the two aren’t at odds.

This is not about ignoring that principle. This is about allowing flexibility of the granularity for the chosen task WHILE preserving that principle.

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You can’t follow that principle if a single task is owned by more than one person. That defeats the very principle of task size. If a task is large enough to have multiple people on it, then the task can be further broken down to an irreducible point having unique deliverables.

Two people can’t drive the same care. Two people can’t pay for the same order. This is why there are collaborators on a task for collaboration. If one person supports another in their absence, then add them as a collaborator and they will get a notification of being added and any task status.

Further, tracking onus is needlessly complicated as you get into ‘I though they were doing that.’

Mixing mythologies is what gets PMs in trouble and is the start of the breakdown of any project plan.

IMHO :smile:

However, I never said that a task is owner by multiple people. I said there’s one owner, and multiple collaborators. The Asana task can still have a single owner assigned, yet also handle a separate field for everyone else. Exactly like every car has one driver and multiple passengers: I want to track who drives, I want to track who the passengers are. I don’t want to micromanage what they do.

The principle holds perfectly.

+1 for having at least Custom Field with people list

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A perfectly reasonable solution.

This could be the best solution for not having multiple assignees