Asana needs to be reloaded - unable to replicate team members issue

Briefly describe (1-2 sentences) the Bug you’re experiencing: During selection of vendor an Asana needs to be reloaded pop up appears.

Steps to reproduce: Attempt to add a vendor to a work order (task) and pop up will appear

Browser version: Google Chrome

Upload screenshots below: Here’s a link to a video from someone on my team. I tried replicating the issue but am unable.

Hi @Christopher, thanks for reaching out and taking the time to record the video!

Looking at the recording, I see the task is deleted. For this reason you are receiving the error as it’s not possible to make changes on deleted tasks. In order to solve this issue, please simply undelete the task and then you’ll be able to update the Custom Fields.

I hope this helps! Let me know if you have follow up questions :wink:

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Thank you Emily - I was able to replicate this issue on the deleted task and get the same pop-up as my team member. I’ll share your advice and see if that fixes it. If we get a pop-up on a non-deleted task, I told the team to record it and we’ll share it with you.


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