Hi there, I came across a handy feature: the sync on Google Sheets. But, after I created the sheets and installed the extension, the extension won’t show up. Any idea how to fix this? This feature is very useful for my team to analyze our projects. I hope I can hear from the production team ASAP. Thanks.
Hi,
Are you following these steps: https://asana.com/apps/google-sheets
Do you get any errors?
I’ve not seen other reports of issues currently so it may be unique to your environment.
Try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.
Thanks,
Larry
Dear Larry,
Thank you so much for the response. It seems like I have installed the wrong add-ons since there are a couple of extensions called Asana. Thank you.
That’s great that you were able to get up and running–thanks for reporting back!
im getting the same issue now, this is ASANA i downloaded from google marketplace, I removed all other extension and reinstalled but it is still not showing on my end
Welcome, @JM_Flores,
Sorry to hear that. Your best bet would be to please create a support ticket: see How to contact our Support Team.
Thanks,
Larry
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