Asana crashs on macOS Big Sur

English Forum Critical Bugs Closed
1

Asana crashes every time I click on a task on my Mac. I can normally use it on iPhone and iPad app with my business account, the problem occurs on Safari and Chrome

Steps to reproduce:

  1. Open Asana website
  2. Choose a project
  3. When a click on a task assigned to this project, the page crashes.

Browser version:
Chrome - Versão 90.0.4430.212
Safari - Versão 14.0.3 (16610.4.3.1.7)
macOS Big Sur - Version 11.2.3 (20D91)

Upload screenshots below:

Screen Shot 2021-05-18 at 09.13.00
Screen Shot 2021-05-18 at 09.13.002560×1434 379 KB

2

Hi @Christian_Siegl, welcome to the Asana Community Forum :wave:t2:

I’m sorry to hear you’ve ran into trouble here! Could you please try the troubleshooting steps below and let me know if any of these help?

Looking forward to hearing back from you! :slight_smile:

3

Thank you Rebecca! It worked!

The problem was my Antivirus (Kaspersky Security) extension. Now it is working properly!

I really appreciate your help!

1 Like
4

Great! Happy to worked this resolved it for you :slight_smile:

5

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