Asana app not showing in the notification and action setting Win 10

English Forum Tips and Tricks
1

I have successfully installed Asana in my Win 10 Laptop, but if some one assign a task to me I do not get any notification pop on my screen.

Point to be noted:

  1. I am the member of the project ABC
  2. The project ABC is public
  3. I am on the same workspace

The only problem is the Asana App is not showing in the Notification & action setting of windows 10.
Please help me to fix this problem :weary: :tired_face: :raised_hand: :raised_hand_with_fingers_splayed: :wave:.

Thankyou.
seosolution076

2

Hi @Sumit_Kumar, welcome to the Asana Community forum :wave:t2:

To turn on desktop notifications for the desktop app, you can go to My Settings > Notifications and scroll down to Desktop Notifications.

Screenshot 2021-10-07 at 09.12.56
Screenshot 2021-10-07 at 09.12.56717×601 41.2 KB

I hope this helps!

3

I have tried the first 2 options, but still nothing happened.

4

Thanks for following up, @Sumit_Kumar! In this case, I suggest reaching out to our Support team as they will be able to take a closer look for you. You can reach our Support team by following these steps → How to contact our Support Team ✉

I hope this helps :slight_smile:

5

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