What would be the best approach make a successful two-way integration between Asana and Gorgias (ecommerce helpdesk platform) via make.com (make doesn’t provide native integrations with Gorgias except via the community).
I want it to act in a way that:
When a ticket is raised n Gorgias, it auto-creates the tasks with the same name in Asana in a particular project.
When a task is completed on either platform, it reflects across both platforms.
I also want to make sure to avoid endless loops in make
@Salah_Nagina good question, especially avoiding infinite loops.
If you are OK just syncing when the task is completed in either platform, you should be OK building workflow for both directions.
Pipedream has a Gorgias connector too, btw Gorgias API Integrations - Pipedream
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Appreciate it @Andrés_at_Connex .
What plan would be needed to run this? And what would be the annual cost of maintaining this workflow via pipedream (2 way connection will probably need 2 scenarios)
What ways could be possible without a third party connector in case the client might have privacy concerns, as this might not be the ideal situation.
The cost depends on how many tickets are created an updated. It’s hard to give an answer for that.
The cost is not based on number of scenarios, it’s on credits. Briefly, the more steps your scenarios have, and the more you trigger your scenarios, the more credits will consume.
You can have 100 scenarios that run each once a month, with one step = 100 steps. Or a single scenario with 20 steps that runs 500 times a month = 10,000 steps.
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