I have purchased the AppSana Suite from the MAC App Store. When I try to open the app - every time I have a window “AppSana Suite for Asana quit unexpectedly” Click Reopen to open the application again. Click Report to see more detailed information and send a report to Apple.
I purchased in Jan 2020 - it was working - and have on ipad pro also. ipad pro app is working - but cannot open the app on my Mac. Mac is a new (Dec 2019) 13" Pro - fully spec’d.
Steps to reproduce:
The detail of the error is:-
Process: AppSana Suite for Asana [1033]
Path: /Applications/AppSana Suite for Asana.app/Contents/MacOS/AppSana Suite for Asana
Identifier: com.appplunger.sotasks
Version: 3.2 (322)
App Item ID: 1163169386
App External ID: 825720212
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: AppSana Suite for Asana [1033]
User ID: 501
Date/Time: 2020-03-19 14:26:27.763 +0430
OS Version: Mac OS X 10.15.3 (19D76)
Report Version: 12
Bridge OS Version: 4.2 (17P3050)
Anonymous UUID: 5E6DECEE-74DA-63B4-6981-53C6BE2ACFA7
Time Awake Since Boot: 2200 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [1033]
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.appplunger.sotasks 0x000000010ac4ced3 0x10abf7000 + 351955
1 com.appplunger.sotasks 0x000000010ac4ca64 0x10abf7000 + 350820
2 com.appplunger.sotasks 0x000000010ac4cae7 0x10abf7000 + 350951
3 com.apple.AppKit 0x00007fff2e3e17fa -[NSViewController _sendViewWillAppear] + 40
4 com.apple.AppKit 0x00007fff2e3e16b9 -[NSViewController _windowWillOrderOnScreen] + 98
5 com.apple.AppKit 0x00007fff2e3e1560 -[NSView(NSInternal) _windowWillOrderOnScreen] + 67
6 com.apple.AppKit 0x00007fff2e3e15f6 -[NSView(NSInternal) _windowWillOrderOnScreen] + 217
7 com.apple.AppKit 0x00007fff2e3e15f6 -[NSView(NSInternal) _windowWillOrderOnScreen] + 217
8 com.apple.AppKit 0x00007fff2e3e15f6 -[NSView(NSInternal) _windowWillOrderOnScreen] + 217
9 com.apple.AppKit 0x00007fff2e3e15f6 -[NSView(NSInternal) _windowWillOrderOnScreen] + 217
10 com.apple.AppKit 0x00007fff2e3e1406 -[NSWindow _doWindowWillBeVisibleAsSheet:] + 59
11 com.apple.AppKit 0x00007fff2e3deedd -[NSWindow _reallyDoOrderWindowAboveOrBelow:relativeTo:findKey:forCounter:force:isModal:] + 1517
12 com.apple.AppKit 0x00007fff2e3de599 -[NSWindow _reallyDoOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 135
13 com.apple.AppKit 0x00007fff2e3dd505 -[NSWindow _doOrderWindow:relativeTo:findKey:forCounter:force:isModal:] + 283
14 com.apple.AppKit 0x00007fff2e3dd389 -[NSWindow orderWindow:relativeTo:] + 155
15 com.apple.AppKit 0x00007fff2e3cf8ed -[NSWindow makeKeyAndOrderFront:] + 60
16 com.apple.QuickLookUIFramework 0x00007fff3c7b70d4 -[QLSeamlessDocumentOpener showWindow:contentFrame:withBlock:] + 132
17 com.apple.AppKit 0x00007fff2e4f8290 -[NSWindowController showWindow:] + 691
18 com.apple.AppKit 0x00007fff2e241530 NSApplicationMain + 980
19 com.appplunger.sotasks 0x000000010abfd869 0x10abf7000 + 26729
20 libdyld.dylib 0x00007fff685c57fd start + 1
Thread 1:
0 libsystem_pthread.dylib 0x00007fff687c5818 start_wqthread + 0
Thread 2:
0 libsystem_pthread.dylib 0x00007fff687c5818 start_wqthread + 0
Thread 3:
0 libsystem_pthread.dylib 0x00007fff687c5818 start_wqthread + 0
Thread 4:
0 libsystem_pthread.dylib 0x00007fff687c5818 start_wqthread + 0
Thread 5:: JavaScriptCore bmalloc scavenger
0 libsystem_kernel.dylib 0x00007fff68708ce6 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x00007fff687ca185 _pthread_cond_wait + 701
2 libc++.1.dylib 0x00007fff656ddcc1 std::__1::condition_variable::__do_timed_wait(std::__1::unique_lockstd::__1::mutex&, std::__1::chrono::time_point<std::__1::chrono::system_clock, std::__1::chrono::duration<long long, std::__1::ratio<1l, 1000000000l> > >) + 93
3 com.apple.JavaScriptCore 0x00007fff35778b36 bmalloc::Scavenger::threadRunLoop() + 774
4 com.apple.JavaScriptCore 0x00007fff357784f9 bmalloc::Scavenger::threadEntryPoint(bmalloc::Scavenger*) + 9
5 com.apple.JavaScriptCore 0x00007fff3577ad17 void* std::__1::__thread_proxy<std::__1::tuple<std::__1::unique_ptr<std::__1::__thread_struct, std::__1::default_deletestd::__1::__thread_struct >, void ()(bmalloc::Scavenger), bmalloc::Scavenger*> >(void*) + 39
6 libsystem_pthread.dylib 0x00007fff687c9e65 _pthread_start + 148
7 libsystem_pthread.dylib 0x00007fff687c583b thread_start + 15
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000000000000 rcx: 0x0000000000000001 rdx: 0x00000000308000db
rdi: 0x00006000000a0980 rsi: 0x000060000378db40 rbp: 0x00007ffee5008080 rsp: 0x00007ffee5008030
r8: 0x0000000000000000 r9: 0x00000000000007fb r10: 0x0000000000001b40 r11: 0x0000000000000020
r12: 0x00007fff725e6322 r13: 0x0000000000000078 r14: 0x000060000378db40 r15: 0x000060000198ec00
rip: 0x000000010ac4ced3 rfl: 0x0000000000010246 cr2: 0x00007fcf77095000
Logical CPU: 0
Error Code: 0x00000000
Trap Number: 6
Browser version: Using a Dec 2019 Mac Book Pro 13" - new and fully spec’d
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