Asana for Mac unable to launch

[Nichele_Smith]

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Briefly describe (1-2 sentences) the Bug you’re experiencing:
The native app for Mac is unable to launch and continually opens at a blank screen. The application has been uninstalled and reinstalled no less than 6x with no ability to repair the issue. Web App in both Chrome and Safari cannot be accessed past login screen that looks “wonky” to say it best.
Steps to reproduce:

Browser version:

What version of Asana are you using (Basic/Premium/Business/Enterprise)?
Enterprise

Upload screenshots below:

[Vanessa_N]

Hi @Nichele_Smith, sorry to hear that you are running into issues. We haven’t received reports of connectivity issues on our end in the past few days, so we would need to further troubleshoot this for you. Are you able to test Asana in a different device or connection? Are your colleagues experiencing the same issue? Can you test in an incognito window?

[Marie]

Hello @Nichele_Smith, can you confirm if you’re still experiencing this issue?

[Vanessa_N]

Hi @Nichele_Smith, we’ll close this thread, but if you are still running into issues, feel free to comment here and I’ll reopen it

[Vivien_Utaibah_Endar]

Hello, I’m experiencing the same issue with my Asana App for Macbook Pro M1. The app won’t open/launch. There is no windows opened at all. I have uninstall, delete the app files, download, and reinstall it, but the app won’t open. I’m using Mac OS Ventura 13.5.1, Asana Version 1.15.0. My internet connection is fine, I’m able to use other apps without problem.

[Vivien_Utaibah_Endar]

I have tried restart my laptop, it still won’t open.