App Keeps Shutting Down - No Updates Needed

Hello our company is 100% mobile and we’re very dependent on Asana for communications in our different areas for cross referencing while on the road.

Since yesterday the app is CONSTANTLY crashing. We’ve updated all phones/app, uninstalled it, reinstalled it, scrapped a phone 100% and rebuilt from the ground up with all updates before reloading - still crashing. The DOWNTIME site isn’t reporting issues.

We all have Huawai phones - SE Mate, P30 Lites and P20 Pro. They’re across the board, including on my Galaxy S8.

Any helpful hints?

Hi @Tiffany_Weber, can you confirm what version of the app you’re using as well as the version of Android you’re running?

Looking forward to your reply!