Mobile device incompatible

Hi everyone
I wonder if anyone can help me. I want to download the app on Google Play but it tells me my phone is incompatible. It seems pointless only being able to access Asana on my computer when I don’t always have access.

I am also new to Asana so please forgive my questions if it has been answered before. I cannot find topic in the community.

Any ideas or suggestions?
Thanks
Les

Hi @Lesley_Langham
What type of phone and what Android version are you running?

Jason

1 Like

I suppose that would help :blush:. Android 6. My phone is an Extreme 8. One of those that mobile operators. My other phone is an LG which is also apparently incompatible.

Welcome to the Forum @Lesley_Langham and thank you for the follow-up information.

The reason why you are getting this message is because Asana’s Android app is currently compatible with Android version 7.0 and later.

Sincere apologies for the inconvenience Lesley! Please let me know if there is anything else I can help you with!

1 Like

Thanks for the feedback. I’ll see if I can update my phone os.

2 Likes