During last.month
Android app not syncing offline activities
I have gray strip even wheti am online
Hi @Alona_M! Can you try reinstalling the app and let us know if the issue persists?
Ps: I have just moved your post to the correct category (#tipsandtricks); hope that’s ok! 
We are also having this issue. i have a team member using android and his app is not syncing even when connected to to wifi. we have deleted the app and reistalled but it keeps having sync issues. anyone else have these issues or have some tips?
@Marie any other solutions?
Thanks for the follow-up @Hugh_Breckenridge! In order for me to escalate the issue to our engineers, could you please confirm what version of Android your team member is running? Could you also let me know what version of the Asana app they are using? Many thanks!
i reinstalled 2 days ago now it is ok
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Great news, thanks for keeping me posted @Alona_M! Have a great Monday
@Hugh_Breckenridge looking forward to your reply!
Will i still have the pending task from my smartphone after deinstallation? Or will they be deleted after reinstalling? And everything is lost what i have created?
Hi @Danilo, if tasks you’ve created from your mobile haven’t synced, I’m afraid they will be lost. Have you checked if these tasks are available on your account from the web version? it might just be a small glitch with your mobile app?
I just had the same.
I was in Airplane mode on my phone - created a lot of new tasks because of ideas and when I wanted to check them the next day they were all gone.
Ive already reinstalled the app but the same issue persists: when I save new tasks in offline mode the wont get added to the app.
If I do this on my other phone it works.
Let me know what I can do - I just lost a lot of good ideas.
Hi @Christian38, welcome to our Community Forum, and sorry to hear that you are running into issues with the Android app. The issue in this thread is from six years ago, so even though it seems similar, it’s probably unrelated to what you’re experiencing now.
We’re not aware of any current syncing bug with the Android app. Could you check if your device is running Android 9 or higher? That’s the minimum requirement for the app.
If your device meets the requirement and you’re still having issues, it’s best to reach out to our Support team. They have the necessary tools to investigate further for you. I hope this helps!
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