Adding new teams within a premium Division Team


I’m an administrator with currently two teams in a premium account. Since we are part of a much larger organisation, we were advised to work with Division Teams.

Now we added more team members in our premium account, but I can’t find a way to add extra teams with the same premium rights. This clearly is an problem to really implement the premium advantages in our teams.

How can this be done?



Hi @Wim! Unfortunately, as it stands, this is not something you can do on our end. Simply reach out to our support team ( > “I’m having trouble with …” > Let’s chat) and they will add the new team to your Division, manually!

Hope this helps! Let me know if you have any follow-up questions!


@Marie would you mind explaining what are Division Teams? Thanks a lot! :heart:


Hi @Marie,

thank you for your reaction. I will do that :slight_smile:


Hello @Bastien_Siebman! Of course, I’m happy to tell you more about Divisions!

Basically, a division plan allows you to upgrade multiple Teams under the same plan, affording premium functionality only to those select team members. Essentially, it is a great option if you’d like to provide the benefits of premium to a select group of colleagues but don’t have the resources to upgrade your whole Organization.

Hope this helps! :slight_smile: