Hi @Tom_Bolton , I don’t work for Asana (I’m an Asana Partner and volunteer forum leader) so I can’t tell for certain but I’m fairly sure they are aware of the issue by now. Sorry, I don’t have any better advice for customers that are not on Enterprise (with Work Access mode), other than try using the mobile app, if urgent.
Cc @Forum-team
Thanks, Richard. I understand you don’t work for Asana, but was hoping you might be able to offer some insight. I appreciate your response. On the other hand, Asana’s response on this issue has been pretty lame. This started for us on Friday evening, and they were notified right away. It appears it may have been resolved by this evening, but that’s a ridiculous amount of time. Perhaps they don’t work weekends – we do!
Hi all 
I don’t notice the BUG anymore this morning in my Asana.
And I agree, I felt that this issue was not handled very well by support (and I’m usually quite satisfied) 
Bug disappeared. Like many, i didnt this issue was handled well causing so much confusion
Hello Everyone!
Thank you for flagging the problem and providing a wealth of information on the issue.
Some updates were implemented over the weekend, which should have contributed to resolving the bug. If you are still experiencing problems, please let us know.
I would suggest reaching out to the Support Team as soon as similar issues recur. Follow the steps below to log a ticket:
Visit the Help Center homepage.
Click the chat icon in the bottom-right corner to open the Asana Support chatbot.
Briefly describe your issue in the chat window.
If the suggested Help Center articles do not resolve your issue, click Yes when asked, "Would you like support for this question?" to submit a ticket.
Enter your first and last name, email address, and any additional details about the issue.
The chatbot will attempt to identify the nature of your request. You can approve the selected topic or decline it and choose from a list of topics. General topics appear first, then more specific ones (e.g., Logging in > Password verification link).
Please provide any other relevant details and attach files, such as screenshots, if they would be helpful.
The chatbot will confirm receipt of your request. You’ll also receive an email at the address you provided. When logged in, you can view your newly opened case in the Asana Customer Portal.
When I try to access certain tasks in a project where I’m listed as both the admin and owner, I can’t see any details. In the task details window, I get the message: “To work in this project, you need to request access - The project’s admins will be notified to review your request”
Welcome to the forum @Thae_Htay,
I’m adding your post to the existing topic about this.
Thank you very much for the details you shared.
Some of our clients are still experiencing display issues in projects, which seem to be related to yesterday’s main bug.
We’re reporting these cases to Support, but we’ve noticed that ticket responses are taking quite some time (sometimes up to 11 hours), and that the issues seem to be handled individually, while they are most likely part of a broader issue given the number of users affected.
Could you please confirm if there are any remaining known bugs related to this issue, whether the teams are already investigating, and if there’s an ETA for a fix?
Having this information would help us reassure our clients.
Many thanks in advance for your help,
Hi everyone,
Apologies for the issue you’ve experienced. As many of you noted, we also received reports through other channels, and our product team has been actively investigating the problem. We’re happy to share that a fix was implemented, and things should now be working as expected.
Thank you for your patience and for flagging this so promptly!
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