I am trying to complete my renewal for the workflow specialist certificate this year. I just completed the AI Studio Foundations portion which went fine. However, I am unable to click into the Workflow Renewal Portion of the course. When clicking on the course it takes me to the page pictured below with no action items and nowhere to go. I have tried on multiple devices and logging in and out of my account and nothing seems to work. Any tips?
Hello @Hudson_Ambrose1
Sorry to hear about the problem, and thank you for flagging!
@JJ_Janikis is this something you could help with?
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Hi @Hudson_Ambrose1 - Thanks for reaching out and working towards renewing your Workflow Specialist Certificate. You are currently being blocked from accessing the renewal module because you originally completed the Workflow Specialist with another email address. Therefore, I will follow up with you privately on the best next steps for your situation.
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Great. Thanks @JJ_Janikis !
@JJ_Janikis I’m having a similar problem. I can’t start any courses in Asana Academy. It refreshes / reloads. I’ve tried on corporate and personal computers and networks (PC & Mac, respectively).
@Kerry_Graham1 This is probably a related issue where your initial certificate completion is linked to another email address in the Asana Academy. I will follow up privately.