When creating a follow-up task, multi-option custom field is not clickable

English Forum Bugs Closed
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1

  • Bug Description:
    When creating a follow-up task, multi-option custom field is not clickable

  • Steps to reproduce:
    See video New Recording - 17/12/2021, 12:15:41

  • Feature impacted:
    Follow-up creation popup window

  • Status:

3

Hi @anon6674910, thanks for reaching out :wave:

Thanks for flagging this! Could you please try these troubleshooting steps below in your browser and let me know if any of these help to resolve the issue?

Looking forward to hearing from you!

4

Thank you but it has not helped with cache deleted and extensions deactivated
Regards

5

I tried to reproduce on my end but couldn’t, works as expected… Any error in the console? (that’s a bit geeky, but maybe you know what is is)

6

I don’t know where to find errors in the console :frowning_face:

7

Never mind then, I’ll let Asana support help you with their own method :slight_smile:

8

Hi @anon6674910, thanks for following up!

In this case, I suggest reaching out to our Support team using the steps below:

As our Support team has access to additional tools that we don’t have here on the Community team, they are best equipped to look into this further for you.

I hope you reach a resolution soon! :slight_smile:

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