I have added a user to an organization using Workspace API (Asana). This user receives an email too. However, when I look for this user in Admin Console → Members, it is not in the list. Whereas, whenever I add a user into the normal workspace, I see the same user under Admin Console → Members as “Invited”. Am I missing anything? Any hints or documentation would be helpful.
- Screenshot of the user created using Workspace API
Most likely the person you added via the API has a different email domain from the organization and is thus invited as a guest, but you probably have the “Member Type” dropdown in Admin Console > Members set to its default of “Member”. Try changing that dropdown to “Guest” (or “All”) and see if the person shows up.
Thank you for your support.
It seems that this was caused by existing free account and not by API
I will contact to support desk.
