User not found by Get User Api but exists in List All Users Api

English Forum Developers & API
1

Briefly describe (1-2 sentences) the Bug you’re experiencing:
A user is not found when using the get user api. Calling the list all users api returns the user.

Steps to reproduce:

  1. Invite user to team workspace.
  2. call https://app.asana.com/api/1.0/users/<email_address> with users email
  3. The user information may or may not be returned. Intermittent.

Tested with multiple user accounts, different emails and if the user has accepted the invite or not.
Results are intermittent.
Expected: User information returned every time.

Browser version:
Postman latest

Upload screenshots below:
User in the screenshot can be found in the Get All Users api.
I have another screenshot with a different email that is found. (but can’t upload as a new user)

UserNotFoundAsana
UserNotFoundAsana1364×424 41.1 KB

2

UserFoundAsana
UserFoundAsana581×574 42.5 KB

Second user with the same API is found. Both users are in the same workspace and state i.e. new users that have not clicked the invite link.

3

Hi @Killian_Dev_Moore, welcome to the Asana Community forum :wave:t2:

I’ve gone ahead and moved your post to the #developersapi category so members of our Community there can get back to you :slight_smile:

4

Hi there, is there any update on this? I’m still having this issue.