Unable to sign into Asana in Power BI pop-up browser

In the Power BI Desktop app, I am trying to pull in data from Asana. After I am prompted to sign in to Asana in the Power BI pop-up browser and have entered my credentials, I am taken to a page that says “Unsupported Browser” and a list of browsers that Asana is available on. As a result, I cannot fully log in to Asana and use the Power BI integration.

Has anyone experienced similar issues? How did you sign into Asana? Is there another way to pull in Asana data?

Hi @Zach_Walker, welcome to the forum and sorry for the trouble here!

I see our Engineers received a similar report few months ago and they believe this issue is related to the way PowerBi acts as a browser, so is not something we fully control.

With that said, as a workaround, you could try to change your default web browser as the following browsers:

  • Microsoft Edge
  • Chrome desktop latest version
  • Safari Mac latest version
  • Firefox desktop latest version. Firefox may change the fonts used in Power BI

Please note that Asana no longer supports Internet Explorer.

I hope this helps!

@Zach_Walker a workaround would be a 3rd party integration tool like https://pipeto.io (disclosure: i created it). Would love to hear your feedback.