This is how to REALLY COMPLETELY REMOVE a team member IF YOU’RE ON THE FREE PLAN!

For some reason the topics here on how to remove a team member only show an option that bizarrely isn’t available to free members (can’t see how this is a paid premium feature and not an obvious basic operational one, but hey). So I reached out to support on email, and here’s how to do it (it took me weeks searching for this in comments etc but it wasn’t there, so hope it helps):

"This error message appears, because the Admin Console is only available for our paid customers.

Since you are in a free Organization, you will need to follow the below outlined process in order to remove them from an Organization:

  1. Access any team’s Settings from the sidebar
  2. Navigate to the Members Tab
  3. Invite this person you want to remove
  4. Immediately after inviting, find their name in the Members List, and use your mouse to hover over their name

Note that it is 3 clicks: Remove > Remove Access > Deprovision

3 Likes

Hi @Brenna_Calantha, welcome to the Asana Community Forum :wave:t2:

Thanks for providing this helpful information to our Community! :tada:

@Brenna_Calantha :wave: Welcome to the community!
Thanks for the helpful steps! Will have to bookmark this.

1 Like