Team Member Cannot View Timeline

A user with the role “member” is trying to view the Timeline feature in one of my Team’s projects, but when he clicks it he sees a generic message “Plan and manage projects with Timeline.”

I’m an admin and I am able to view the Timeline with actual tasks shown. Every resource I’ve found indicates that a user can be a “member” role and see the TIme feature. What am I missing?

Hi @Greg_Burke and apologies for the delay in responding to you.

Is there any chance this user uses a different email domain than yours?