Task Template Edit Not Showing

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Briefly describe (1-2 sentences) the Bug you’re experiencing:
If you edit a task template, when viewing the task template the edits are not visible. Note, future tasks created from this template will contain those edits.

Steps to reproduce:
Create a task template with text “A”.
Edit the task template, change “A” to “B”. Click “done”.
Click the task template to view it, it still shows “A”.
Note, if you create a new task using this task template, it will show “B” correctly. But when viewing the task template, it still shows “A” incorrectly.

Browser version:
Brave 1.62.156

What version of Asana are you using (Basic/Premium/Business/Enterprise)?
Premium

Upload screenshots below:
N/A

Hi @Andrei_Larsen, thanks for reaching out!

I just followed the steps you shared, but I’m afraid I wasn’t able to reproduce this issue. The task template edits are saved once I click the Save button, and the changes are reflected when I open the task template again. Could you confirm what text in the task template you are editing? For example, the title or description?

2 Likes

I am having the same issue. I am going to Customize>Task Templates>Editing the only task template in the project by adding subtasks. I click “Done” and return to the main project task list. When I click into the grayed out task template from the task list, none of the changes are there.

Welcome, @Bill14,

I just followed your steps and couldn’t reproduce the problem. I think your best bet is to try these troubleshooting steps, then please create a support ticket: see How to contact our Support Team.

You can include there links to the specific task template and screen recording to help them.

Thanks,

Larry

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