Task Creation using Rules and Variables to support all content of task description

We are using workflows with rules to automatically create tasks, and we’re leveraging variables to populate the task description from the trigger task.

However, we’ve encountered a limitation: only the plain text from the trigger task’s description is being pulled into the new task. Any embedded graphics, screenshots, or live documents are not being transferred.

Is there a workaround for this? Specifically, we need a solution that can handle dynamic content like screenshots and graphics, which change each time the rule is triggered.

You have my vote, that’s annoying indeed. Are you on Enterprise? You could leverage Custom Scripts

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No, unfortunately we are not on enterprise.

Hi @Katie_Califf , I also voted and added a bit more context to the title of this thread to make it easier to search for and more discoverable for others to vote on - hooe you don’t mind!

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