Task Creation Flooding/Filling Inbox


#1

I have a custom script that creates tasks as it moves from one team to the next. The issue we are running into is whenever a task gets created it sends 3 items to peoples inbox. One for the task being created, One for the task being assigned, and one for being added as a follower to the task. Also, I am not doing those things separately, It is in one post command to accomplish all three parts. Anyway, I am wondering if there is an option, when creating the task, to have it not send notifications out? Any help would be great! Thanks in advance!


#2

Sorry to hear you’re having issues with this, @Jaret_Peery. Unfortunately, there isn’t currently any way to prevent or access notifications via the API. I’ve passed this feedback on to the API team as we hope to incorporate notifications into the API in the future.

Off the top of my head, the only potential workaround to try and limit the number of notifications for some of the team members would be to create the task outside of the team/project and add the due date and then followers. Once this data has been added to the task, you could then add it to the team/project. This would limit the number of notifications for the people in the team that are not followers of the task.