Slack / Asana Integration Broken

Issue: Asana / Slack integration broken. Followed troubleshooting steps from last time this happened (dec. '23). Removed and reinstalled Asana. Deauthorized and reauthorized in approved apps. Not working.

Steps to reproduce: Not sure how to answer this.

Browser version: Issue is in slack desktop app.

What version of Asana are you using (Basic/Premium/Business/Enterprise)?

Upload screenshots below: this is a screenshot of reinstalling the asana app. still not receiving messages.

Hi Eva, sorry to hear about this trouble. We haven’t received similar reports recently, and the integration seems to be working fine on our end. I see that you are already in touch with our Support team, and they will be best equipped to dig into this further for you.

As this doesn’t seem to be a widespread bug, I’ll close the topic here in the Forum, but let us know if you need anything!

My team is having the same issue. Asana updates are not coming through in Slack. We have uninstalled and reinstalled the app, with no change. Desktop and browser versions both have the issues.

I’m having the same issue. Asana updates aren’t coming through Slack.

Hi everyone, sorry for the trouble and delay. We are tracking this more recent issue with Slack in this thread, and our Developers believe the problem has been sorted. Can you please follow the steps listed there, and if the issue persists, add a comment in that main thread?

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