Slack actions missing from External Actions menu, but still active and available as individual rules

[Joshua_Gist]

Hello forum friends!

A colleague recently flagged to me that the widely-used Slack integration in our their project’s rule builder no longer has Slack in the list of external actions:

The application is added to all appropriate projects and existing rules are still functioning as normal. The action can be found in the Slack shortcut menu, however if multiple slack actions (such as pinging different channels under different circumstances) need to be triggered from a single rule, it is not possible. Instead, individual rules for each channel need to be created.

Can other users verify that the external actions for Slack are no longer visible in the rule builder or could this be unique to our workspace?

[Ramesh8]

Yes, it’s the same for me. Slack app isn’t shown under external triggers though I have similar rules available that were created in the past and Slack is added as an app in the Project.

[Phil_Smith4]

I’m seeing the same too

[Ashley_Yoo]

@Joshua_Gist

The application is added to all appropriate projects and existing rules are still functioning as normal. The action can be found in the Slack shortcut menu, however if multiple slack actions (such as pinging different channels under different circumstances) need to be triggered from a single rule, it is not possible. Instead, individual rules for each channel need to be created.Ha

Having the same issue!