We’re evaluating Asana currently as on option to replace our main task system, and the lack of shortish, meaningful task IDs, is kind of a show stopper for us, for reasons well covered here.
In short, one of the key bits of reference for a ticketing system (the ticket, or its ID if you prefer) is unwieldy to use. Not just in Asana, but outside, IRL too.
We love the social interface, and things are fine with ~8 users and medium throughput, but we’re looking for a solution for multiple teams of people with reams of tickets, and it’s seeming like Asana is not geared for large teams, or small teams with lots of tickets.
Manual naming strategies, shadow systems, or link shrinks are not appealing workarounds for the problem.
It’s also kind of concerning that there’s only been what looks to be one response by someone from Asana, a year ago. Is this issue on the radar? Something in the works hopefully?
Is there maybe an Asana task system for Asana tasks that I should be posting this to instead? Sorry for the grocery list, but while I’m at it, sorting by votes would probably be a handy metric to expose-- ah, I see “votes” here but “likes” in other categories, so this probably is the issue system as well as the community portal.
It’d be cool to have this bit actually be in Asana, i.e. “dogfooding”, similar to how some other systems do it… anyhow, the IDs is the main thing, just tossed in the stuff about feedback in general when it struck me.
Great product overall, just a couple issues making it tough for us to spring for it.