Remove notifications when a team member completes a task

I have the same thing! Did you managed to fix it?

Just to add to this thread… I bulk generated 1000’s of tasks for various teams by using a custom GitHub Issues → Asana Task script I created. I am not a collaborator, I am the task creator and I genuinely do not care about any of these 1000’s of tasks. My Inbox in the standalone app is constantly bombarded with notifications and I miss tasks I actually care about. I have removed myself from all the projects, I have turned off email notifications (which doesn’t help in the app).
I am going to raise a support ticket but wanted to contribute here on a similar but different issue

Hi @anon48367661 , you need to remove yourself as a collaborator on the task to stop receiving notifications from them.

Next time, you could create a simple rule in the project, before importing your tasks, that would remove you automatically from all tasks. (note: this may eat up considerable rule actions from your monthly quota, if you are on a limited plan such as Starter or Advanced - it’s unlimited on Enterprise tiers and the legacy Business tier).

You could also ‘run’ this rule right now by multihoming all tasks into a project that has such a rule. Once the rule runs on all tasks, you could simply delete that project since the tasks are safely multihomed in their original projects, thus won’t get deleted.

Thanks for your suggestion Richard, but I am not a collaborator on these tasks. I am the task creator. My issue is, once I have created the task via the Asana API, I am no longer interested in it (as I was importing them for lots of other teams). Yet, because I am the task creator, I am getting notified of updates. It’s frustrating but not the end of the world.
I created a support ticket and the answer was basically, you can’t do anything about it but they have passed my issue/suggestion to the product team

There SHOULD be a cleaner solution. However, since there isn’t, how about running a periodic/daily Advanced Search, identifying Tasks where you are a Collaborator and don’t want to be? (For second factor, e.g. “Project not in ”.) Then bulk select and remove yourself as a collaborator.

(I’m assuming you’ve already tried to explicitly blank out the Collaborators field when you create the Tasks via the API…right?)

Hi @anon48367661 as the creator, you will automatically be added as a collaborator. What you could do is sacrifice one of your seats (in case you have one leftover, and can afford to do so) to create a ‘bot account’ perhaps called “Asana” that you use with the API so that the tasks appear to be created by “Asana” and not you. Thus you will also no longer be notified or worry about removing you as a collaborator.

Having such a ‘bot account’ is also ideal to use for setting up rules, integrations and act on behalf of other automations. The reason is not only to appear that “Asana” is carrying out these actions but also so that your native Asana rules will never get paused (this happens when the rule owner is deprovisioned from the org).

I recommend this approach with all clients that I work with, to optimize their Asana usage.

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Hello,
Can I suggest you make a setting so you never have to receive notifications when others complete a project? Managing/unfollowing individual tasks in each of my projects is overwhelming and time-consuming, especially when I know I don’t ever want to be alerted of that.
Thank you.
Jillian

Hi @Jillian_Kaster , welcome to the forum :wave:

Do you mean a project or a task?

For each task that you are a collaborator, you would need to remove yourself manually from each task so you no longer get notified when the tasks gets completed (or someone comments on them, unless they @ mention you again).

But to cut down on the noise, you may also want to check your settings and disable the switch ‘Tasks added’ under Project notifications. Then, use the button below ‘Manage individual projects’ to disable all the ‘Tasks added’ column.

If you don’t want to receive updates on the project’s status (when it is completed), disable the check marks in the first column.

Thank you for your reply, @Richard_Sather. You’re correct I meant, “Can I suggest you make a setting so you never have to receive notifications when others complete a task in a project that I am a collaborator on? Managing/unfollowing individual tasks in each of my projects is overwhelming and time-consuming, especially when I know I never want to be alerted of that.”

Is there a way to put in a feature request to turn all “task complete” notifications by other people off. I know there are others like me who have dozens of projects we are collaborators on. To have us manually remove ourselves from each task feels like an unthoughtful and harsh burden. when we know we don’t ever want to be notified.

Thank you for your help!

Jillian

Hi @Jillian_Kaster , just to clarify, you are a member of a project and a collaborator of a task.
Could you share a screenshot of the type of notifications you are receiving, just to help clarify?

As I noted above, you will receive notifications whenever someone completes a task or adds a comment on a task if you are a collaborator. Whether you are a member of the project that the task is in, is not relevant.

The question is why are you a collaborator in the first place? By default, you will automatically be added as a collaborator on a task if you

  • create the task
  • become the assignee of the task (at any stage)
  • or @ mentioned in a comment (again, at any point)

But you could be added as a collaborator by default if the task was created from a task template or a task in a project template, where you have been preassigned as a collaborator. Could that be the case?

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I am not sure why this problem has been marked as solved; it’s not close to being solved.

The OP posted here with a “feature request” (which the terminology is misleading, feature request implies that the product is working the way it should and we’re asking for something extra. We’re saying that there is a defect in the way the product was set up that is preventing it from customers using it in what should be a normal way. This is a “fixing a product defect”) because she reached out and was told that the product is unable to perform the basic function they’re asking of it, and they needed to ask nicely for someone to fix it

Instead, people have repeatedly come here to tell her that actually it works fine, they just need to do X or Y and… that’s just not true

What OP asked for was granular control to not be notified when someone completes a task not assigned to them. The two solutions they were provided were:

  • Remove themself as a collaborator from tasks that they should never have been made a collaborator on in the first place. Also, there was no easy way provided to do so, much less to do so in bulk
  • Or to address through managing notifications. The only things I see that are adjustable in project and portfolio notifications are:
    • Status updates (which I generally need to be notified about status updates on a project)
    • Messages (again, I generally need these on a project)
    • Work added (same)
    • I’m guessing that turning off one of these will also turn off notifications for completed tasks, (but it’s certainly not obvious which one — completed tasks aren’t project status updates, completed tasks aren’t messages, and completed tasks aren’t added work. ) but that it will also turn off a whole bunch of other notifications that might be wanted

OP isn’t asking which category also surprisingly contains task completion notifications, she’s asking for a “feature” that allows them to turn of just that

And it either doesn’t exist, or it’s so poorly documented that there’s a whole thread about it in which no one has actually said how to do it

Can we please either tell them (and me!) how to actually do this, or admit that it can’t currently be done, and fix it?

@Bobby_Goldstein,

You’re right. I’ve updated the “solution” to indicate it’s not a solution but it’s something that may help others workaround the issue (this is imperfect; we don’t have a better way to do this in the forum software used here).

There’s no way currently to address this, so you’re not missing anything.

I understand you see this as a defect, but Asana treats something like this as a request because they consider defects as software not behaving the way it was designed to behave. Even if this is wrongly designed, it’s behaving as they intended.

Thanks,

Larry

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Thank you for this!

I’m still seeing “this topic has been solved”, which makes me worry that it’s still not even on a path for someone asking for it to be fixed?

My feeling is that this renders the inbox nigh-useless; I generally have to wade through dozens of unneeded notifications — notifications that should be easy to filter out! — in order to find the one or two that are actually helpful

This doesn’t affect its status as a request, and you’ll come across others like this here too. I hope it gets targeted soon…

Thanks,

Larry

I don’t see why there isn’t a filter to just remove notifications of completed tasks. What a pain to go through and remove myself as a collaborator from everything, it takes as long as clearing the inbox in the first place. The inbox is rendered useless to me because of this. I miss all comments and communications on tasks because I can’t wade through all of the irrelevant garbage in the inbox. If I can’t keep up with my inbox, then Asana isn’t effective. This is really disappointing.