Remove notifications when a team member completes a task

I have the same thing! Did you managed to fix it?

Just to add to this thread
 I bulk generated 1000’s of tasks for various teams by using a custom GitHub Issues → Asana Task script I created. I am not a collaborator, I am the task creator and I genuinely do not care about any of these 1000’s of tasks. My Inbox in the standalone app is constantly bombarded with notifications and I miss tasks I actually care about. I have removed myself from all the projects, I have turned off email notifications (which doesn’t help in the app).
I am going to raise a support ticket but wanted to contribute here on a similar but different issue

Hi @Lee_Myring , you need to remove yourself as a collaborator on the task to stop receiving notifications from them.

Next time, you could create a simple rule in the project, before importing your tasks, that would remove you automatically from all tasks. (note: this may eat up considerable rule actions from your monthly quota, if you are on a limited plan such as Starter or Advanced - it’s unlimited on Enterprise tiers and the legacy Business tier).

You could also ‘run’ this rule right now by multihoming all tasks into a project that has such a rule. Once the rule runs on all tasks, you could simply delete that project since the tasks are safely multihomed in their original projects, thus won’t get deleted.

Thanks for your suggestion Richard, but I am not a collaborator on these tasks. I am the task creator. My issue is, once I have created the task via the Asana API, I am no longer interested in it (as I was importing them for lots of other teams). Yet, because I am the task creator, I am getting notified of updates. It’s frustrating but not the end of the world.
I created a support ticket and the answer was basically, you can’t do anything about it but they have passed my issue/suggestion to the product team

There SHOULD be a cleaner solution. However, since there isn’t, how about running a periodic/daily Advanced Search, identifying Tasks where you are a Collaborator and don’t want to be? (For second factor, e.g. “Project not in ”.) Then bulk select and remove yourself as a collaborator.

(I’m assuming you’ve already tried to explicitly blank out the Collaborators field when you create the Tasks via the API
right?)

Hi @Lee_Myring as the creator, you will automatically be added as a collaborator. What you could do is sacrifice one of your seats (in case you have one leftover, and can afford to do so) to create a ‘bot account’ perhaps called “Asana” that you use with the API so that the tasks appear to be created by “Asana” and not you. Thus you will also no longer be notified or worry about removing you as a collaborator.

Having such a ‘bot account’ is also ideal to use for setting up rules, integrations and act on behalf of other automations. The reason is not only to appear that “Asana” is carrying out these actions but also so that your native Asana rules will never get paused (this happens when the rule owner is deprovisioned from the org).

I recommend this approach with all clients that I work with, to optimize their Asana usage.

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Hello,
Can I suggest you make a setting so you never have to receive notifications when others complete a project? Managing/unfollowing individual tasks in each of my projects is overwhelming and time-consuming, especially when I know I don’t ever want to be alerted of that.
Thank you.
Jillian

Hi @Jillian_Kaster , welcome to the forum :wave:

Do you mean a project or a task?

For each task that you are a collaborator, you would need to remove yourself manually from each task so you no longer get notified when the tasks gets completed (or someone comments on them, unless they @ mention you again).

But to cut down on the noise, you may also want to check your settings and disable the switch ‘Tasks added’ under Project notifications. Then, use the button below ‘Manage individual projects’ to disable all the ‘Tasks added’ column.

If you don’t want to receive updates on the project’s status (when it is completed), disable the check marks in the first column.

Thank you for your reply, @Richard_Sather. You’re correct I meant, “Can I suggest you make a setting so you never have to receive notifications when others complete a task in a project that I am a collaborator on? Managing/unfollowing individual tasks in each of my projects is overwhelming and time-consuming, especially when I know I never want to be alerted of that.”

Is there a way to put in a feature request to turn all “task complete” notifications by other people off. I know there are others like me who have dozens of projects we are collaborators on. To have us manually remove ourselves from each task feels like an unthoughtful and harsh burden. when we know we don’t ever want to be notified.

Thank you for your help!

Jillian

Hi @Jillian_Kaster , just to clarify, you are a member of a project and a collaborator of a task.
Could you share a screenshot of the type of notifications you are receiving, just to help clarify?

As I noted above, you will receive notifications whenever someone completes a task or adds a comment on a task if you are a collaborator. Whether you are a member of the project that the task is in, is not relevant.

The question is why are you a collaborator in the first place? By default, you will automatically be added as a collaborator on a task if you

  • create the task
  • become the assignee of the task (at any stage)
  • or @ mentioned in a comment (again, at any point)

But you could be added as a collaborator by default if the task was created from a task template or a task in a project template, where you have been preassigned as a collaborator. Could that be the case?